Refund policy
30-Day Return Policy
At Vegabe, we believe shopping for your home should feel easy and worry-free. If you're not completely satisfied with your purchase, we're here to help make the return process as simple as possible.
Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify for a return, items must:
- Be unused and in their original condition
- Include original packaging, accessories, and instructions where applicable
- Be returned in a resalable condition
This policy applies to orders delivered within the United States.
Return Shipping
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, we will cover the return shipping costs and arrange a suitable solution at no additional cost to you.
Change of Mind Returns
If you no longer need an item, ordered the wrong product, selected the wrong color, or simply changed your mind, return shipping costs will be the responsibility of the customer.
Any original shipping charges, where applicable, are non-refundable.
No Restocking Fees
We do not charge restocking fees on approved returns.
How to Request a Return
Step 1 – Contact Our Team
Email us at contact@vegabe.com and include:
- Your order number
- The item(s) you wish to return
- A brief explanation of the reason for the return
Step 2 – Prepare Your Package
Carefully pack the item using the original packaging whenever possible and include all accessories and components received with the order.
Step 3 – Send Your Return
Our support team will provide detailed return instructions and the appropriate return address.
Refund Process
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds are typically issued within 7 business days after the inspection is completed.
Depending on your bank or payment provider, it may take an additional few business days for the funds to appear in your account.
Exchanges
If you would like a different color, size, or alternative product, please contact our support team and we'll be happy to assist you with the available options.
Items Not Eligible for Return
For hygiene, safety, and product protection reasons, certain items may not be eligible for return. Any non-returnable products will be clearly identified on the relevant product page before purchase.
Need Assistance?
Our customer support team is always happy to help.
Email: contact@vegabe.com
We aim to respond within 24 business hours (Monday–Friday). Messages received during weekends or public holidays will be answered on the next business day.






